Welcome to the Davat Beverages Sales Force Automation ("SFA") mobile application (the "App"). Davat Beverages ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when using our App. This policy is written to help satisfy requirements for publishing on the Google Play Store and to be transparent with our customers and field staff.
1. Data Controller
The data controller responsible for your personal data is:
Davat Beverages
Address: Survey No. 658-P3/P2, Moviya-Shreenathgadh Road, At Moviya, Taluka Gondal, District Rajkot – 360 330
Email: davatbeverages@gmail.com
2. Personal information we collect
We collect the following categories of information to operate the App and provide the Sales Force Automation services:
Work & business data: assigned territory, customer lists, order records, product SKUs, prices, visit notes, sales targets, attendance/check-in, leave logs, and route logs. These are collected to enable SFA features such as order capture, visit reporting, and performance tracking.
Device & technical data: device model, operating system version, app version, unique device identifiers (e.g., advertising ID), and crash/usage logs.
Location data: approximate and/or precise location while using the App (when you permit it) for visit verification, route optimization, and attendance/check-in features.
Media & attachments: photos or documents you upload (for example, proof-of-delivery pictures, invoices, or store photos).
Usage data: timestamps of login/logouts, pages/features used, and other interaction metadata.
3. How we collect information
Directly from you when you create and update your account or use the App (forms, uploads, check-ins).
Automatically from your device when you use the App (device identifiers, usage logs, crash reports).
From third-party services we integrate with (e.g., authentication providers, analytics tools) where applicable and only as permitted by you.
4. Why we collect and how we use your data
We use the collected data for the following purposes:
To provide and maintain the App and SFA features (order taking, visit reporting, route planning, attendance tracking).
To authenticate and manage user accounts, including password reset and access control.
To verify field visits and deliveries using location and photo evidence.
To analyze app usage and improve features and performance.
To generate reports and dashboards for internal business use and management oversight.
To communicate with you about the App (notifications, in-app messages, email) and for customer support.
To comply with legal obligations, prevent fraud, and enforce our terms and policies.
5. Legal bases for processing (where applicable)
If you are a resident of a jurisdiction with data protection laws (for example, the European Economic Area), we rely on one or more of the following legal bases to process your personal data:
Contractual necessity: processing required to perform our contract with you or your employer.
Legitimate interests: such as fraud prevention, security, analytics, and improving services — balanced against your rights and freedoms.
Consent: where we ask for optional permissions (for example, precise location). You can withdraw consent at any time.
Legal compliance: to comply with legal obligations.
6. Sharing and disclosure of personal data
We may share personal data with:
Company personnel: authorized employees and managers who need access to perform their roles (HR, sales managers, operations).
Service providers & processors: third-party vendors who perform services on our behalf such as cloud hosting, analytics, crash reporting, messaging, maps, and payment processors. Examples include (but are not limited to) Google Firebase, Google Play services, analytics providers, and cloud hosting vendors.
Business transfers: in the event of a merger, acquisition, or asset sale, personal data may be transferred to the acquiring party under confidentiality obligations.
Legal requests: when required by law, regulation, or court order, or to protect our rights, property, or safety.
We do not sell your personal information to third parties.
7. Third-party integrations and SDKs
The App may use third-party SDKs for analytics, crash reporting, push notifications, maps, and authentication. These third parties may collect information as described in their own privacy policies. When you publish the App on the Google Play Store, you will be asked to declare the data your app collects and shares — the categories described in this policy are intended to help you complete that declaration accurately.
8. Location data and permissions
The App may request access to device location. Granting location permission is optional and will be prompted by the operating system. If you deny location permission, location-based features (visit verification, routing) may be limited or unavailable. You can change location permissions via your device settings at any time.
9. Data retention
We retain personal data only as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods are:
Account and employment records: for the period of employment + [X years] as required by local law.
Order, visit, and transaction records: retained for [Y years] for business and tax purposes.
Logs and analytics: aggregated or retained for up to [Z months/years] depending on the type of log.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encryption in transit (TLS), and industry-standard security practices. However, no method of transmission or storage is completely secure — if you suspect a security breach, please notify us using the contact details below.
11. Your rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
The right to access the personal data we hold about you.
The right to correct inaccurate or incomplete data.
The right to request deletion of your personal data (subject to legal/contractual retention requirements).
The right to restrict or object to certain processing activities.
The right to data portability, where applicable.
The right to withdraw consent for processing based on consent.
To exercise these rights, please contact our Data Protection Contact at davatbeverages@gmail.com. We may need to verify your identity before fulfilling your request.
12. Children
The App is intended for use by employees, contractors, and adult users in a business context. We do not knowingly collect personal data from children under 13 (or higher age where required by local law). If you believe a child has provided personal data, please contact us to have it removed.
13. International transfers
Your information may be processed in countries other than your residence. When we transfer personal data internationally, we use appropriate safeguards (standard contractual clauses, data processing agreements) to ensure an adequate level of protection consistent with applicable law.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify users through the App or by email and update the Last updated date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised policy.
15. Contact us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us: