Privacy Policy

Effective Date:1st Jan 2026

Swaradya Neya AGI Private Limited ("we," "our," or "us") is committed to protecting the privacy of our website visitors, customers, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website or services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website or services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

When you interact with us, you may provide the following information:

• Name, email address, phone number, and company details.
• Billing information, including payment details.
• User account details when signing up for our services.
• Job titles, professional credentials, or resumes for HR purposes.

b. Non-Personal Information

We collect non-identifiable information automatically when you visit our website or use our services, including:

• IP addresses, browser type, and operating system.
• Website usage patterns, such as page visits, session duration, and referral URLs.
• Data collected via cookies or analytics platforms (e.g., Google Analytics).

c. Business Data

For our AI-based solutions, we may process business-related data, such as:

• Supply chain data (e.g., orders, inventory, and transportation records).
• Sales data for territory and sales force management.
• HR data for HRMS purposes.
• Geolocation and mapping data for our AI-powered map platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To deliver our AI-based solutions, including FMCG, Pharma, and other distribution, sales force automation, transport management, supply chain, and HRMS services.
• Business Intelligence: To generate insights using our BI and AI-powered platforms for sales analysis and territory management.
• Customer Support: To address inquiries, requests, or technical support needs.
• Improvement of Services: To enhance our offerings, develop new features, and optimize user experience.
• Marketing and Communication: To send you updates, newsletters, promotional materials, and other relevant information. You can opt-out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us with operations, such as hosting, payment processing, and data analysis.
• Business Partners: Authorized partners and resellers in connection with providing our services.
• Legal Authorities: If required by law or to protect our legal rights.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, improve navigation, and deliver personalized content. You can control cookie preferences through your browser settings.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, update, or delete your personal information.
• Object to or restrict certain data processing activities.
• Withdraw consent where we rely on your consent to process your data.

To exercise these rights, please contact us at info@neyaai.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. International Data Transfers

If you are accessing our website or services from outside India, your information may be transferred to, stored, and processed in India, where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Effective Date" at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@neyaai.com
• Address: #T1 T2, Udbhav Square, Kottara Chowki, Mangalore 575006 India
• Phone: +91 886 775 2956

This Privacy Policy reflects our commitment to safeguarding your data while delivering cutting-edge AI solutions.